AI powers enterprises to create some of the biggest shifts in customer experience. Gemini Enterprise for Customer Experience (GECX) is driving radical upgrades to customer journeys across all modalities, channels, and patterns. Hear first-hand how enterprises are approaching this inflection point, across a number of patterns including self-service discovery, AI augmented assistance and fully automated customer journey with seamless crossover between telephony and digital channels. Learn what is in production today, what’s currently in-flight, and what’s coming soon.