By innovating in Slack with features such as personalised chatbots and real-time progress reports, these companies are improving their customer experiences, too. Growing business means growing relationships. Slack enables
companies and clients alike to work together and achieve even bigger goals.

What follows are eight stories describing how large companies build team communications and collaboration around Slack. For example, superapp Bolt has driven growth by 175% in Slack with integrations and apps. Mapping software company TomTom resolves engineering issues twice as fast as with email and legacy ticket systems. Of Picnic’s 15,000 employees, zero rely on email alone.